Protocol for sending gifts?

If this is a gift and you would like us to deliver without a prior phone call made to the recipient so that it is a surprise, we can do so only if you confirm someone will be home to receive the balloons. Please indicate this is a surprise in your checkout notes and confirm […]

How are garlands hung?

We typically use 3M adhesive hooks to secure your garlands in place. This is successful with most smooth surfaces and will not remove any paint or material from the wall. However, depending on the surface and wall textures, these hooks may not stick and we will need to use an alternate tape with stronger adhesive, […]

What is your Refund Policy?

Canceled/Rescheduled Events: Please let us know as soon as possible if you plan on canceling or changing your order. Chances are that things will work out, but we just need enough notice. Full Refund -A full refund to the original form of payment can be issued if orders are cancelled at least 4-days prior to […]

What if my BAB pops?

We cannot guarantee your BABs will last after our team leaves the venue… We ask that if you must move the balloons, follow your standard balloon protocols – stay away from all sharp, hot things and little people haha! But really, you never know what‘s sticking out of a nice, clean wall so try not […]

How long do they last?

Our BABs are made out of 100% latex and naturally shrink overnight. We recommend getting your confetti BABs delivered the day of your event to prevent any premature casualties and uh-ohs. If you ordered custom vinyl, this looks best the day of your event because it will wrinkle as the BAB shrinks. Confetti BABs generally […]

This date is currently not available, however, sometimes we do get cancellations or booked orders re-schedule and space may open up for extra deliveries! If you would like to be the first person we call, please fill out our custom order form here.